TCU Usage

As the Org Admin user of your organization (or a user with a custom role that includes the 'TCU Usage Auditor' permission set), you have the ability to view your organization's Tehama usage details.

Note: This feature may be disabled for certain organizations. Contact Tehama Support if you, as your organization's Org Admin, know that it should be enabled but cannot access this feature.

View TCU Usage Monthly Records

Only the Org Admin user of an organization can see the TCU Usage records.

(Note: Users with a custom role that includes the 'TCU Usage Auditor' permission set may also see the TCU Usage page.)

Access the records on the TCU USAGE page as follows:

  1. Log in to the Tehama Web UI.
  2. Click on the TCU USAGE tab in the navigation bar.

The landing page will show the record of the current month's usage for your organization.

Click on the back arrow at the top left of the page to view past monthly usage as far back as August 2020. Click on the forward arrow at the top left of the page to navigate forward again.

Usage Sync

The TCU Usage records shown on the TCU Usage page are synchronized automatically, once per day.

If you require a more up-to-date record of your organization's TCU Usage, contact Tehama Support, to request a manual sync be performed.

Breakdown of TCU Usage

Here is an example of a TCU Usage record for an organization:

Example of a TCU Usage page for an organization

Each monthly usage record shows the following information:

  • the Products and Services your organization has used, e.g.: rooms and desktops
  • the TCU Rate for each product/service used
  • the Total TCU consumed for each product/service used

NOTE: For a breakdown of the current TCU usage, view the TCU Usage this Month report and the TCU Usage over Time report on the REPORTS page, accessible through the REPORTS tab in the navigation bar. (See the Reports User Guide for more information.)

Note the "Commitment" line item. This is a combination of the following commitments and credits:

  1. Monthly TCU Commitment
    Your organization can have a set 'Monthly TCU' commitment. The amount of the commitment and the rate which your organization pays for it is determined through your contract with Tehama. In general, this commitment is the amount of TCUs that your organization expects to use in one month and has committed to paying for. For example, if your organization used 105 TCUs over the month and your 'Monthly TCU' commitment is set to 100 TCUs, then your organization pays the agreed upon rate for the first 100 TCUs and pays Tehama's usual rate for the remaining 5 TCUs of Tehama usage. Conversely, if your organization used 95 TCUs over the month and your 'Monthly TCU' commitment is set to 100 TCUs, then your organization pays the agreed upon rate for the full 100 TCUs of the commitment. (Note, the surplus of 5 TCUs of the commitment does not carry over into the next month.)

  2. Trial TCU Credits
    Certain organizations are given a one-time allocation of TCU credits to use for the purpose of creating a Trial Room in Tehama. These credits are called the 'Trial TCU' credits. They are used to offset TCU usage in a Trial Room. These credits are not automatically replenished.

Other actions

Other things you can do on the page:

Top part of the TCU Usage page

 • Filter by Room

Select a room from the "View Filter" dropdown menu, found on the left side of the page near the top, to view the usage details just for that room.

 • Access Pricing Model

Click on the PRICING MODEL button to be directed to Tehama's Pricing Model at https://tehama.io/pricing-model.

 • Download Usage record

Select one of the download icons, found on the right side of the page near the top, to download the contents of the page onto your device.

  • Left icon - Download CSV: 'Comma Separated Values', suitable for import into spreadsheet applications etc.
  • Right icon - Download PDF: 'Portable Document Format', a readable/printable document.

Look for your download in your downloads folder.