About Tehama

Supported platforms

Supported browsers

  1. Chrome 56+
  2. Firefox 45.7.0 ESR, 51+
  3. Internet Explorer 11.0.38+*

*Note streaming application and web desktop access not supported.

Supported Tehama Gateway platforms

See Recommendations for where to install the Tehama Gateway

Dependencies on Third Party software

Amazon Workspaces Client Third Party Software

In order to properly use the Tehama Desktops (workspaces) in the product that are based on Windows, an Amazon Workspaces (AWS) client application is required.

We support both AWS native and browser versions of the AWS client, but with known issues.

  • The AWS native clients for Windows and Mac behave best when connecting to Windows 7 based workspaces.
  • All the AWS browser clients have been reported to have copy/paste issues.
  • The Google Chromebook native app (Android based) has a series of separate issues.
  • There is no AWS browser client support for Windows 10 based workspaces.
  • Windows 10 workspaces have been reported to have copy/paste issues regardless of the AWS client used to connect. Ensure your laptop/device is fully up to date, as recent updates seem to correct this problem.

We recommend using the AWS Windows or Mac native clients with Windows 7 based workspaces.

For further information on AWS clients, we suggest you browse the AWS Developer Forums, including the Amazon Workspaces Forum.

Other Third Party Software

The following applications are installed by default on the Tehama Desktops (Amazon Workspaces) to enable users:

  • Putty
  • Chrome Web Browser
  • Firefox Web Browser

Users can customize the applications available on their rooms' Desktops by requesting Custom Desktop Specifications. See the Custom Specifications User Guide for more information.

Licenses

This product includes software developed by the Apache Software Foundation (http://www.apache.org/) and which consists of voluntary contributions made by many individuals on behalf of the Apache Software Foundation. For more information on the Apache Software Foundation, please see http://www.apache.org/. Portions of this software are based upon public domain software originally written at the National Center for Supercomputing Applications, University of Illinois, Urbana-Champaign. https://www.apache.org/licenses/LICENSE-1.1 https://www.apache.org/licenses/LICENSE-2.0

This service makes unmodified use of some software that is made available under the Academic Free License 2.1

This service makes use of libraries covered by the GNU Library or “Lesser” General Public License version 3.0 https://www.gnu.org/licenses/lgpl-3.0.en.html

This service makes unmodified use of software covered by the BSD 2-Clause and BSD 3-Clause licenses. The following notice applies to that software.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

This service makes unmodified use of software covered by the ISC license. The following notice applies to that software.

THE SOFTWARE IS PROVIDED "AS IS" AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

This service makes unmodified use of software covered by the MIT license. The following notice applies to that software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.